As a Senior Application Support Analyst, you will play a critical role in ensuring the smooth operation and integration of our business applications. You’ll be at the forefront of providing advanced technical support, troubleshooting complex issues, and maintaining our critical enterprise business systems. Your expertise in SQL databases and application integration will be essential in driving system upgrades and enhancements.
What you’ll do:
- Serve as the primary expert for business application support and complex issue resolution
- Apply advanced troubleshooting and stakeholder management skills to address and resolve technical challenges
- Configure, maintain, and support a range of business application systems, including ERP, HCM, CRM, EAM, and CMMS
- Ensure seamless integration and reliable performance across interconnected business applications
- Lead the implementation of new systems and manage upgrades and enhancements to existing applications
What you’ll bring:
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline
- A number of years of hands-on experience in business applications support
- Advanced proficiency in SQL and relational database management
- Proven expertise in configuring and supporting enterprise-level applications (ERP, HCM, CRM, etc.)
- A strong passion for emerging technologies and solving complex technical challenges
- Excellent analytical and problem-solving skills with a keen attention to detail
- Effective communication and stakeholder engagement skills across technical and non-technical audiences
- Experience working within ITIL or similar service management frameworks
- Familiarity with cloud platforms (e.g., Azure, AWS) and SaaS-based enterprise systems
- Ability to manage multiple priorities in a fast-paced, evolving environment
- A track record in managing, and troubleshooting application integrations is an advantage
What's on offer:
- Exposure to cutting-edge technologies and forward-thinking solutions
- A results-driven, dynamic technology team environment
- Ongoing opportunities for professional development and growth
- A competitive remuneration package aligned with industry standards
Sounds interesting?
Even if you don’t meet 100% of what’s outlined, hit that "APPLY" button, we’d love to meet you.
Shortlisting will commence immediately.